Office Help and Resources
For assistance with the following, click on a topic below.
- A/V Equipment
- Building Access Key Cards
- Building Emergencies
- Latasha Mingo
- Copy Doug Leonard and Dylan Starr
- For after hours building emergencies call campus security at 919-962-8100 or 911
- Carpentry (minor repairs/renovations)
- Doug Leonard
- If needed fill out the Equipment Repair or Surplus form
- Core Equipment Repair
- Fill out the Equipment and Facilities Services Request form
- Dishwasher
- Fill out the Equipment and Facilities Services Request form and email Jesse Arp
- Equipment Problems
- Fill out the Equipment and Facilities Services Request form and email Jesse Arp
- Facility Problems
- Fill out the Equipment and Facilities Services Request form and email Doug Leonard or Dylan Starr
- For after hours building emergencies call campus security at 919-962-8100 or 911
- Facilities Questions, see also School of Medicine Intranet (unc.edu)
- Facilities Questions, see also School of Medicine Intranet (unc.edu)
- Freezer / Minus 80
- Call Berlow Scientific at 919-245-1129 24 hours a day.
- For additional information: Review the loaner freezer procedure at UNC facilities website.
- Housekeeping Requests
- Latasha Mingo
- Note: To get a Chartfield string then visit the UNC Housekeeping website
- Keys
- Lab Repairs
- If needed fill out the Equipment Repair or Surplus form.
- Lights
- Recycling
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- Latasha Mingo
- For recycling requests visit the UNC facilities website.
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- Renovations
- If needed fill out Equipment Facilities Service Request form.
- Small Equipment Lab Repairs
- Surplus
- Fill out the Equipment and Facilities Services Request form and email Latasha.
- Events and Seminar Coordinator
- Postdoc Events
- Research Retreat
- Seminar Schedule
- Seminar Speaker Nomination Form
- Fill out the Seminar Speaker Nomination form.
- Student Events
- Center for Faculty Excellence
- How to get students in my lab, contact BBSP program
- School of Medicine Intranet (unc.edu)
- see also Technical Support (the last item below on our drop down list)
- Funding Changes, Payroll
- Reimbursements: Travel
- Use CONCUR System and email Shakia Risby.
- School of Medicine Intranet (unc.edu)
- State Budget Accounting
- Travel Coordinator
- Travel Assistance – Shakia Risby is our business services coordinator who assists us with CONCUR. All Travel Requests (Pre-Travel Authorizations) should be submitted via the online portal or here. Travel reimbursements should be submitted via the shared mailbox BCBPacctg@med.unc.edu along with the completed form provided at the bottom of the email.
- Accounting and Post-Award Administration
- Jesse Arp and John Hutton
- Funding Opportunities
- All students, postdocs, and faculty, please refer to the JHU funding opportunities link
- UNC Research: Researchers: find funding
- School of Medicine Office of Research
- Office of Sponsored Research
- Proposal Submission/Pre-Award Support
- Fill out the Online Proposal Submission Request form and email Ellie Frost
- ECERT (questions about)
- Contact Steven Torchio for:
- Benefits
- Building Access Key Cards (Requests, renewals, replacements should be sent to Steve. Latasha will be picking these up from the mailbox in MacNider and will coordinate pickup with each individual.)
- Carolina Talent help
- Direct Deposit
- Leave Forms
- One-Card
- Onyen set-up
- Parking, see also UNC parking
- Recruitment: General
- Reporting Mistreatment and Resources
- Retirement
- School of Medicine Intranet (unc.edu)
- TIM timesheet
- Visas
- Conference Room Scheduling
- Rhonda Strickland, Holly Shepherd. You can also view the conference room webpage for more information.
- Copiers
- DHL, Federal Express, UPS
- Each lab takes care of this.
- Contact Latasha Mingo
- Note: For questions on package deliveries, you can contact Cindy Johnson.
- Laundry, Lab Coats
- Notary Public
- Outside Space
- Visit the UNC facilities page to reserve outdoor space on campus.
- School of Medicine Conference Room Reservations.
- Parking Vouchers
- Supplies, Office
- Refer to your lab contact.
- Contact Carolyn Clabo for:
- Directories and content on our biochem website
- Donor Relations/Development (see also UNC Health Foundation staff listing)
- Media Relations (for breaking news contact UNC Media Relations and SOM Media Relations and copy Carolyn Clabo and Jean Cook)
- News Coordination, Press Releases
- For Press Releases, (once your paper is accepted, begin this process) email Kendall Daniels at SOM Communications (always copy Carolyn Clabo and Jean Cook).
- For Vital Signs, contact Leslie Wimmer and Matthew Englund at SOM Communications. You may also use the submit news form on Vital Signs. Please email Carolyn Clabo and Jean Cook on correspondence with all press-related topics.
- If a Lineberger member, contact Bill Schaller to coordinate your news (always copy Carolyn Clabo and Jean Cook).
- Please coordinate your news when your paper has been accepted or your first hear of a big award with both your primary department and your affiliated departments at the same time, such as the Blood Research Center, BRC. We follow all media embargos. You should still notify us of the news early on. The standard is that your primary unit will place the news on their website first, then other units will follow and give credit to the first group: news courtesy of…
- Social Media
- UNC BCBP has Twitter/X, Linked In, Instagram, and YouTube accounts (tag us in your lab news) and email Carolyn Clabo for any special requests.
- Contact Jamie McGurk to share messages on UNC SOM and UNC Health channels, see below.
- The ‘general form’ for all basic social media requests: Social Media Requests – UNC Health – Form by Asana
- The events form: UNC Health Social Media Request – Events – Form by Asana
- The UNC SOM form: Social Media Requests – UNC School of Medicine – Form by Asana
- Graduate Student Admissions
- Graduate Student Adjustment Requests
- Fill out the Graduate Student Hire Salary Adjustment Request form and email Holly Shepherd
- Parking
- Recruitment: Students
- Student Tuition/Fees
- Canvas for instructors
- Canvas ed tech support available 24 hours/7 days a week
- Computer Network, VPN
- Computer Support
- CONCUR Support
- Conference Room Technical Support
- Email Listservs
- Departmental lists Carolyn Clabo or Steven Torchio, back-up Rhonda Strickland
- UNC listservs ITS onyen services
- Digital Signage Display
- if display is having software or hardware issues, email Carolyn Clabo
- if Carolyn is not available, contact ATS Classroom Support:
- fill out classroom support form, call if urgent: 919-843-9086
- Matt Englund for monthly themed images from SOM.
- Email Questions/Problems
- Getting started at UNC a guide for employees
- ITS School of Medicine Intranet (unc.edu)
- Sakai notice: UNC is moving to Canvas
- Technical Support
- View Status page first
- ITS Help knowledge base articles, click category on left
- School of Medicine IT | Services (unc.edu)
- Telephone Installation
- TIM timesheet
- Training
- on-demand training for A/V classroom tech, Canvas, Poll Everywhere, WordPress, and much more.
- VoIP office telephone
- Initial set up of your desk phone and to change your passcode: read Voice Service – Voicemail help article
- Website creation for new labs
- each individual lab is responsible for building and maintaining their own lab research website.
- WordPress – Media & Design Center – Labs, Software & Equipment – LibGuides at University of North Carolina at Chapel Hill (unc.edu), guide from UNC library
- web development
- create a website
- Request a site via SOM Web Design/Development Services page
- Website Content updates on our department’s website
- Carolyn Clabo
- Urgent concerns please reach out via our Web Help Request Form or through the ITS ServiceNow portal.