Each year, UNC Health Care administers the CMS-approved Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey to solicit feedback from patients. One question on that survey asks patients if they would recommend their provider’s office to friends and family. One hundred and thirty three of our providers had more than 94 percent of their patients respond “Yes, definitely!” to that question, which places them in the top quartile nationally.
Congratulations to Drs. Kim Isaacs, Paul Hayashi, Hans Herfarth, and Millie Long for being recognized with the Award for Carolina Care Excellence. On the CG-CAHPS Survey, more than 94% of their clinic patients reported that they would recommend them to friends and family. We celebrate them for their leadership in helping to create exceptional experiences for all of our patients.